Extending your support teams to allow anyone to report problems.
Make fault reporting effortless. Allow users to flag issues straight from the room, device, or digital user guide using a quick tap.
Every report is logged with context, photos and location data so support teams know exactly what’s wrong and where.
Why it matters:
Cuts resolution times with instant, accurate fault data
Routes tickets to the right team automatically
Reduces duplicate or unclear requests
Builds a full history against each asset
